Thank you for shopping at Paarcha. We strive to ensure that you are satisfied with your purchase. If you need to return or exchange an item, please review our Refund and Returns Policy below.

1. Returns

1.1 Eligibility for Returns

You may return items within 30 days of the purchase date for a refund or exchange, provided the following conditions are met:

  • The item must be unused, in its original condition, and with all original tags and packaging.
  • The item must not be marked as non-returnable or final sale.

1.2 How to Initiate a Return

To initiate a return, please follow these steps:

  1. Contact Us: Email us at paarchastore@gmail.com with your order number and the reason for the return.
  2. Return Authorization: We will provide you with a Return Authorization Number and instructions for returning the item.
  3. Ship the Item: Pack the item securely and send it to the address provided in the return instructions. The cost of return shipping is the responsibility of the customer unless the return is due to an error on our part.

1.3 Return Address

Contact us for the address

2. Refunds

2.1 Processing Refunds

Once we receive and inspect your returned item, we will process your refund. The refund will be issued to the original payment method used for the purchase. Please allow up to 7-10 business days for the refund to be reflected in your account.

2.2 Non-Refundable Items

Certain items are non-returnable and non-refundable, including but not limited to:

  • Items marked as final sale
  • Items that have been worn, used, or altered
  • Customized or personalized items

3. Exchanges

3.1 Requesting an Exchange

If you would like to exchange an item, please follow the return process outlined above and indicate that you wish to exchange the item for a different size, color, or product. If the desired exchange item is not available, we will issue a refund instead.

3.2 Exchange Shipping Costs

The cost of shipping for exchanges is the responsibility of the customer unless the exchange is due to an error on our part.

4. Damaged or Defective Items

4.1 Reporting Issues

If you receive a damaged or defective item, please contact us at paarchastore@gmail.com within 7 days of receiving the item. We will provide you with instructions for returning the item and will cover the cost of return shipping.

4.2 Refund or Replacement

Depending on the situation, we will either issue a full refund or send you a replacement item at no additional cost.

5. Order Cancellations

5.1 Cancellation Policy

Orders can be canceled within 24 hours of placing the order. To request a cancellation, please contact us immediately at paarchastore@gmail.com. Once an order has been processed or shipped, it cannot be canceled, but you can follow the return process outlined above.

6. Contact Us

If you have any questions or need assistance with a return, refund, or exchange, please contact us at:

Paarcha
Email: paarchastore@gmail.com

We appreciate your business and look forward to serving you.